Stop struggling with claims, authorisations, and medical aid admin. We handle everything so you can focus on what matters most — your health.





Hassle-Free Medical Aid Support from claims to escalations, we handle every aspect of your medical aid administration so you never have to deal with the frustration again.
We handle the entire claims process from start to finish, ensuring your medical aid receives accurate documentation for maximum reimbursement.
Urgent hospital admission? We handle pre-authorisation quickly and correctly, liaising directly with your medical aid and hospital.
Getting chronic medications approved can be frustrating. We handle the registration process and ensure your conditions are properly covered.
Prescribed Minimum Benefits are your legal right. We ensure your medical aid provides the coverage mandated by law.
Don't leave money on the table. We ensure your gap cover pays out correctly when medical aid shortfalls occur.
When claims are unfairly rejected, we fight for what you're entitled to — including escalating to the Council for Medical Schemes.
Confused by medical bills? We investigate billing queries, identify errors, and ensure you only pay what's correct.
When all else fails, we escalate to the regulatory body. The CMS has the power to compel medical aids to comply.
Join hundreds of South Africans who've reclaimed their time and peace of mind. Start today for just R99/month.
No contracts. Cancel anytime. 100% satisfaction guaranteed.
“Living with my wife’s Myasthenia Gravis has been an ongoing emotional and administrative challenge, with constant battles for approvals and authorisations. MediServe Solutions has been a lifeline. Their compassion, dedication, and efficiency have taken a huge weight off our shoulders, giving us peace of mind during a very difficult journey. I truly don’t know how we would manage without their support.”
M HEMPSON"My husband and I are both members of Mediserve and I can honestly say that they are most deserving of our monthly contribution. I have had to deal with unpaid accounts, claims not rembursed and all other facets pertaining to being a medical aid member. My problems/queries are dealt with timeously, with the staff having a thorough knowledge of the rules and regulations pertaining to Fedhealth. I can highly recommend them. They have guided us to the best possible alternatives regarding our finances and medical needs. We are very grateful for their input always."
MR & MRS HEUER"We have been with MediServe Solutions for the past couple of years and have consistently received excellent service. Their handling of our medical, shortfall, and gap cover claims has been efficient and reliable, making the entire process stress-free. What truly stands out is their responsiveness—whether it’s a simple email or a quick phone call, everything is sorted out promptly and without hassle. It gives us great peace of mind knowing we are supported by such a professional and dependable team. We will certainly continue to support and recommend MediServe Solutions."
MR & MRS GOLDSTONEGetting started takes just minutes. We’ve designed a process that’s as simple as possible so you can get help fast.
Choose the plan that works best for you. No hidden fees, no surprises
