Medical Aid Simplified
Right When You Need It

Stop struggling with claims, authorisations, and medical aid admin. We handle everything so you can focus on what matters most — your health.

What We Do for You

Hassle-Free Medical Aid Support from claims to escalations, we handle every aspect of your medical aid administration so you never have to deal with the frustration again.

Claims Submissions

We handle the entire claims process from start to finish, ensuring your medical aid receives accurate documentation for maximum reimbursement.

Hospital Pre-Authorisations

Urgent hospital admission? We handle pre-authorisation quickly and correctly, liaising directly with your medical aid and hospital.

Chronic Medication Registration

Getting chronic medications approved can be frustrating. We handle the registration process and ensure your conditions are properly covered.

PMB Support

Prescribed Minimum Benefits are your legal right. We ensure your medical aid provides the coverage mandated by law.

Gap Cover Claims

Don't leave money on the table. We ensure your gap cover pays out correctly when medical aid shortfalls occur.

Disputes & Escalations

When claims are unfairly rejected, we fight for what you're entitled to — including escalating to the Council for Medical Schemes.

Billing Query Investigation

Confused by medical bills? We investigate billing queries, identify errors, and ensure you only pay what's correct.

Council for Medical Schemes

When all else fails, we escalate to the regulatory body. The CMS has the power to compel medical aids to comply.

Ready to Simplify,
Your Medical Aid?

Join hundreds of South Africans who've reclaimed their time and peace of mind. Start today for just R99/month.

No contracts. Cancel anytime. 100% satisfaction guaranteed.

Why Choose MediServe

“Living with my wife’s Myasthenia Gravis has been an ongoing emotional and administrative challenge, with constant battles for approvals and authorisations. MediServe Solutions has been a lifeline. Their compassion, dedication, and efficiency have taken a huge weight off our shoulders, giving us peace of mind during a very difficult journey. I truly don’t know how we would manage without their support.”

M HEMPSON

"My husband and I are both members of Mediserve and I can honestly say that they are most deserving of our monthly contribution. I have had to deal with unpaid accounts, claims not rembursed and all other facets pertaining to being a medical aid member. My problems/queries are dealt with timeously, with the staff having a thorough knowledge of the rules and regulations pertaining to Fedhealth. I can highly recommend them. They have guided us to the best possible alternatives regarding our finances and medical needs. We are very grateful for their input always."

MR & MRS HEUER

"We have been with MediServe Solutions for the past couple of years and have consistently received excellent service. Their handling of our medical, shortfall, and gap cover claims has been efficient and reliable, making the entire process stress-free. What truly stands out is their responsiveness—whether it’s a simple email or a quick phone call, everything is sorted out promptly and without hassle. It gives us great peace of mind knowing we are supported by such a professional and dependable team. We will certainly continue to support and recommend MediServe Solutions."

MR & MRS GOLDSTONE

How MediServe Works

Simple. Transparent. Effective.

Getting started takes just minutes. We’ve designed a process that’s as simple as possible so you can get help fast.

Simple, Transparent Pricing

Choose the plan that works best for you. No hidden fees, no surprises

Most Popular

Monthly Subscription R99 /month

Unlimited support for one low price

Get Started

Pay-Per-Use R450 /case

From R450 per case, based on complexity

Contact us